We'd Love to Hear From You
Have questions about our cupcakes? Need help with an order? We're here to help make your sweet dreams come true.
Get in Touch
We're here to help with any questions about our cupcakes, orders, or delivery. Reach out to us through any of the channels below.
Phone
(03) 1234 5678
Call us for immediate assistance
hello@sweetstory.com.au
Send us a message anytime
Location
Clyde North, VIC 3978
Pickup available by appointment
Hours
Mon-Fri: 9am-5pm
Weekend orders by arrangement
Send us a Message
Frequently Asked Questions
Quick answers to common questions about our cupcakes and ordering process.
How far in advance should I order?
We recommend ordering at least 48 hours in advance, but we can sometimes accommodate same-day orders for pickup.
Do you deliver to my area?
We deliver free to South & South-Eastern Melbourne suburbs. Check our delivery page for specific areas.
Can I customize colors and flavors?
Absolutely! We offer various color themes and can work with you to create custom designs for special occasions.
What payment methods do you accept?
We accept bank transfers for deposits and cash or bank transfer for the final payment upon delivery/pickup.